Privacy Policy

Core Alliance Group Inc (“CAG,” “We,” “Our,” “Company,” or “Us”) understands the importance of securing your private information. To provide you with the best services, we collect, store, record, use, share, and handle your personal information. Please read our privacy policy stated below to find out how we collect, use, and disclose your information.

By engaging with our website (www.cagus.com), using our services, and SMS communications, you agree to the terms outlined in Our Privacy Policy. This Privacy Policy may be changed by CAG at any time and without previous notification. The effective date of the new policies, along with any modifications to the policy, can be accessed on this website page in the future.

1.  Information We Collect

We may collect both personal and non-personal information to enhance your experience and provide our services effectively. Personal information includes details such as your name, email address, phone number, and billing information when you book an appointment or make a purchase.

Additionally, our website uses various technologies, including cookies, web beacons, pixels, and other similar mechanisms, to automatically gather specific information from your device. We use these technologies to collect non-personal data such as browser type, date and time of visit, website interaction data, IP address, and usage patterns to improve our website and services.

These technologies improve user experience and provide website functions, such as optimizing performance and tracking interactions with our services. Our email campaigns may also use tracking tools to assess engagement. 

2.  How We Use Your Information

The information we collect is used to personalize your experience, process transactions, and communicate with you about your appointments or inquiries. We may also use your data for internal record-keeping, promotional emails, and customer service improvements. Occasionally, we may send newsletters or special offers regarding our services, but you can opt out of these communications at any time.

3.  SMS Communication & Compliance with 10DLC Regulations

Core Alliance Group Inc. complies with SMS 10DLC (10-Digit Long Code) regulations for text message communications. When you choose our SMS services, we collect and use your personal information as follows:

3.1 Information Collected for SMS Communica00tions

When you sign up for SMS notifications, we may collect:

1.     Phone Number: Used exclusively for SMS communication.

2.     Name: As provided during sign-up.

3.     Email Address: Collected via our website or other means.

4.     Consent Record: Details of when and how you opted in.

5.     Message Logs: Records of SMS messages sent and received, including content, timestamps, and delivery status.

3.2 How We Use SMS Information

Your information is used for the following:

1.     Sending service updates, notifications, promotions, and reminders related to ESO Consultant Services.

2.     Ensuring compliance with SMS industry standards and regulations.

3.     Analyzing messaging performance and user engagement.

4.  Opt-In and Opt-Out Options

Our Opt-in and Opt-out options are terms that describe how you choose to receive or stop receiving Our SMS messages.

4.1 Opt-In Policy

Our opt-in terms specify that you provide explicit consent to receive SMS messages by selecting your communication preferences through designated channels, such as checkboxes and SMS prompts. Please note that simply providing your phone number does not automatically enroll you in SMS notifications. Upon opting in, users may receive a confirmation message to verify their consent. We maintain opt-in records for compliance purposes, which include timestamps and the method of consent.

4.2 Opt-Out Policy

You may opt out of Our SMS communications at any time by replying "STOP" or "UNSUBSCRIBE" to any text message or by contacting us directly. Upon opting out, you will receive a confirmation message, and your phone number will be promptly removed from our SMS communication list. It's important to note that opting out of SMS messages does not impact your other communication preferences, such as email subscriptions unless a specific request is made. If you decide to re-enroll in SMS communications, you can do so by opting in again through the designated channels.

5.  Data Storage and Security

We take commercially reasonable precautions and follow the best data security measures to protect your Personal Data collected from our platform or through any of our mediums in our possession from loss, misapplication, unauthorized access, revelation, modification, or destruction. We take security seriously and implement various measures to protect your personal information. Data is stored on secure servers, and we use encryption and access controls to safeguard it. While we strive to protect your data, no online platform is entirely secure, and we encourage users to take precautions when sharing personal information.

Please note that anywhere you input Your passwords, ID numbers, or other information on this site, it is your responsibility to protect them. We recommend keeping your sensitive information private and only sharing it with trusted individuals when necessary. Additionally, always log out of your accounts after each session to enhance security.

6.  Data Sharing and Disclosure

We prioritize your privacy. We do not sell, rent, or share your data with third parties for marketing purposes without your explicit consent. Any information we share is strictly limited to what is essential for delivering our services, adhering to legal requirements, or protecting our rights. When collaborating with trusted partners, such as service providers, we implement stringent confidentiality and security measures to ensure the protection of your personal information.

7.  Your Rights and Choices

You have the flexibility and right to access, modify, or delete your personal information at any time. If you wish to update your details or request removal from our database, you can contact us through the channels we provide.

8.  Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete it.

9.  Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically to stay informed about how we protect your information.

If you have any questions or concerns regarding our Privacy Policy, please reach out to us at:

Email: info@cagus.com

We are committed to ensuring that your privacy is respected and protected at all times.